TERMS OF SERVICE

1. ACCEPTANCE

By creating an account, purchasing a membership or listing, or otherwise continuing to use ReggaeVerse OS, you agree to these Terms, our Acceptable Use Policy, AI Policy, Privacy Notice and Refund Policy, each incorporated by reference. If you do not agree, do not use the platform.

You confirm that you are at least 18 years old (or the age of majority where you live) and, if you are accepting on behalf of a label, studio, collective or other organisation, that you have authority to bind it.

2. THE SERVICE

ReggaeVerse OS is a subscription and marketplace platform providing:

• Artist profiles, channels and fan subscriptions;
• project collaboration with milestones, versioning and file exchange;
• a marketplace for beats, riddims, vocals, artwork and licences;
• a streaming network for singles, albums and previews;
• the Reggae AI Studio for lyric, riddim and artwork generation;
• the Heritage Archive, events calendar, messaging and community features.

Features vary by membership tier. We may add, change or retire features; where a change materially reduces a paid feature you rely on, we will give reasonable notice.

3. ACCOUNTS

• Provide accurate information and keep it current.
• Keep your credentials confidential; you are responsible for activity under your account.
• Tell us promptly at abuse@reggaeverseos.com if you suspect unauthorised access.
• One person or entity per account unless we agree otherwise in writing.

4. LICENCE AND RESTRICTIONS

We grant you a limited, non-exclusive, non-transferable, revocable right to access and use the platform within the plan you have selected. You must not reverse engineer, resell, sublicense or redistribute the platform, circumvent technical or usage limits, scrape or bulk download content, or use the platform to build a competing service.

5. YOUR CONTENT

You keep ownership of the music, stems, artwork, text and other material you upload ("User Content"). You grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, transcode, cache and display your User Content solely to operate and promote the service (including previews, waveform generation, search indexing and, where you publish publicly, discovery placement). This licence ends when you delete the content, except for copies retained in backups for a limited period or as required by law.

You warrant that you own or have cleared all rights in your User Content, including underlying compositions, samples, features and any third-party recordings.

6. MARKETPLACE AND CREATOR SALES

• Sellers set their own prices and licence terms and must describe deliverables accurately.
• Sellers must hold all rights necessary to grant the licence they are selling.
• Buyers receive the licence stated on the listing; no other rights transfer.
• Payouts to sellers are made on our published payout schedule, net of platform fees and any refunds, chargebacks or tax withheld.
• We may withhold payouts where we reasonably suspect fraud, infringement or policy breach until resolved.

7. PAYMENTS, SUBSCRIPTIONS AND TAX

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Payment, billing, currency, sales tax/VAT/GST, invoicing, renewal and cancellation mechanics are governed by Paddle's Buyer Terms. Memberships renew automatically each billing period until cancelled. You can cancel at any time; cancellation takes effect at the end of the current paid period and you keep access until then. Upgrades take effect immediately with a prorated charge; downgrades take effect at the next renewal.

8. AI STUDIO

Use of AI features is additionally governed by our AI Policy, including responsibility for prompts and outputs, accuracy limitations and prohibited uses.

9. INTELLECTUAL PROPERTY

We and our licensors own the platform, its software, design, databases, Heritage Archive editorial material, and the ReggaeVerse OS name, lion emblem and other brand assets. Nothing in these Terms transfers those rights to you.

10. COPYRIGHT COMPLAINTS AND TAKEDOWN

If you believe content on ReggaeVerse OS infringes your rights, email legal@reggaeverseos.com with the work concerned, the URL, your contact details, a statement of good-faith belief and a statement that your notice is accurate. We remove or restrict infringing content and terminate repeat infringers. Affected users may submit a counter-notice.

11. SERVICE LEVEL AND WARRANTIES

The platform is provided "as is" and "as available". We do not warrant uninterrupted or error-free operation, that content will always be available, or that AI outputs will be accurate. To the fullest extent permitted by law we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement. Nothing here limits rights you have as a consumer that cannot be excluded by law — see Global Sales & Jurisdiction.

12. LIABILITY

We are not liable for indirect, incidental, special or consequential loss, or for lost profits, revenue, data, goodwill or anticipated savings. Our aggregate liability arising out of or relating to the service is limited to the greater of the fees you paid us in the 12 months before the claim, or USD 100. We do not exclude liability for fraud, death or personal injury caused by negligence, or any liability that cannot lawfully be excluded.

13. INDEMNITY

You will indemnify us against claims, damages and reasonable costs arising from your User Content, your sales or licences on the marketplace, your unlawful use of the platform, or your breach of these Terms.

14. SUSPENSION AND TERMINATION

We may suspend or terminate access for material breach, non-payment, chargeback abuse, security or fraud risk, or repeated or serious policy violations. You may close your account at any time. On termination your licence ends; you may export your User Content for 30 days, after which it may be deleted. Sections that by nature survive (IP, liability, indemnity, governing law) continue to apply.

15. CHANGES

We may update these Terms. Material changes will be notified by email or in-app at least 14 days before they take effect; continued use afterwards is acceptance.

16. GOVERNING LAW AND DISPUTES

These Terms are governed by the laws of the Republic of Ghana, and the courts of Ghana have exclusive jurisdiction — except where mandatory consumer law in your country of residence gives you the right to bring proceedings locally. Please contact us first at legal@reggaeverseos.com; most disputes are resolved informally.

17. GENERAL

• You may not assign these Terms without our consent; we may assign on merger or acquisition.
• Neither party is liable for delay caused by events beyond reasonable control (force majeure).
• If a clause is unenforceable, the rest remains in force.
• These Terms, with the policies referenced, are the entire agreement between us.